Terms of Service

1. The service

Pretty Metrics connects to the payment providers you choose, reads your revenue and subscription data with the API keys you give us, and turns it into charts, metrics and share cards that you can download, copy or share. It can also visit your product’s public website to suggest its name, logo and brand colours.

The service is under active development. We may add, change or remove features, and we may suspend or stop the service, in whole or in part. Where a change significantly affects you, we will try to give you reasonable notice.

2. Who can use Pretty Metrics

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract. Pretty Metrics is meant for business use, such as by founders and teams reporting on their own products.

3. Your account

• Give us an email address you control and keep your account details accurate.
• Keep your password secure and do not share your account. You are responsible for everything that happens under it.
• Tell us straight away at maxwinterleinweber@gmail.com if you think someone has accessed your account without permission.

4. Payment accounts and API keys

When you connect a payment account, you confirm that:

• you own the account, or are authorised by its owner to connect it and to let us read its data;
• you will give us keys with read-only access wherever the provider offers it, as the app asks, and not keys that can change your account or move money;
• connecting the account and sharing its data with us does not break the provider’s terms, your agreements with your customers or any law, including data protection law; and
• you have told your customers what you need to about sharing their data with services like ours, for example in your own privacy policy.

You can remove a product and its keys at any time from your dashboard. You can also revoke a key with your payment provider, after which we can no longer read that account. Your payment providers’ own terms continue to apply to your accounts with them, and we are not responsible for their services, their data or their availability.

5. Your content

“Your content” means everything you give us or connect to the service: product names, website addresses, logos, brand colours, API keys and the data we read from your payment accounts.

You keep all rights in your content. You give us a limited, worldwide, non-exclusive, royalty-free permission to store, copy, process and display your content only as needed to run the service for you, to keep it secure and to meet our legal obligations. This permission ends when your content is deleted, except for copies we are required by law to keep or that remain for a short time in backups.

You confirm that you have the right to use the names, logos and brand assets you add, and that using them in the service and in the images you create does not infringe anyone else’s rights.

The images you export from Pretty Metrics are yours to use as you like. You are responsible for what you publish, including making sure the figures you share are accurate and that sharing them is consistent with any obligations you have, for example to investors, regulators or your customers.

How we handle personal data in your content is explained in our Privacy Policy.

6. Acceptable use

You agree not to:

• connect accounts, use keys or add websites, logos or brands that you are not authorised to use;
• use the service to break any law or anyone else’s rights, or to create images that are deceptive, including publishing figures you know to be false;
• use the website lookup to reach private networks or systems, to overload any website, or for anything other than your own products;
• probe, scan or test the service for vulnerabilities, or get around its security or access controls, without our written permission;
• interfere with the service or its infrastructure, including by sending automated traffic at a volume a normal user would not;
• copy, resell or provide the service to others as your own, or reverse engineer it except where the law allows; or
• upload malware or anything else designed to cause harm.

If you find a security issue, please report it to maxwinterleinweber@gmail.com rather than testing it further.

7. Metrics and accuracy

The figures Pretty Metrics shows are calculated from what your payment providers return, and payment providers do not all report the same things in the same way. Some metrics are estimates. For example, monthly recurring revenue may be rebuilt from your subscription history using current prices and leaving out discounts and usage-based charges, and very long histories may be only partly read. Figures may therefore differ from your provider’s own reports or your accounts.

Pretty Metrics is a reporting and design tool. It is not accounting, tax, financial or investment advice, and you should not rely on it as your record of revenue. Check important figures against your provider before relying on them or sharing them.

8. Fees

Pretty Metrics is currently free to use. If we introduce paid plans, we will tell you in advance and explain the price and terms. You will not be charged unless you choose a paid plan.

9. Our intellectual property

The service, including its software, design, share card templates, and the Pretty Metrics name and logo, belongs to us or our licensors and is protected by law. Subject to these terms, we give you a personal, non-exclusive, non-transferable permission to use the service. Nothing in these terms gives you any right to use our name or logo.

If you send us feedback or feature ideas, we may use them without any obligation to you.

10. Suspension and ending

You can stop using Pretty Metrics at any time, and delete your account from the account menu on your dashboard. Deletion is immediate and cannot be undone. Our Privacy Policy explains what is deleted.

We may suspend or close your account, or remove content, if you break these terms, if we have to by law, or if your use puts the service, other users or third parties at risk. Where it is reasonable, we will tell you first and give you a chance to fix the problem. We may also close accounts that have been inactive for a long time, after giving you notice by email.

When your account ends, your right to use the service ends and we delete your content as described in the Privacy Policy. Sections 5 (the parts about your responsibilities), 7, 9 and 11 to 14 continue to apply.

11. Disclaimers

We work hard to keep Pretty Metrics reliable, but the service is provided “as is” and “as available”. To the extent the law allows, we make no promises beyond those in these terms, including any implied promises of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not promise that the service will be uninterrupted, error-free or always available, or that it will keep working with every payment provider as their services change.

12. Limitation of liability

To the extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, revenue, business, goodwill or data, arising from or related to the service or these terms, even if we were told it was possible.

To the extent the law allows, our total liability for all claims arising from or related to the service or these terms is limited to the greater of the amount you paid us for the service in the 12 months before the claim and £100.

Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, for fraud, or for intentional or grossly negligent conduct, and nothing in them affects rights you have as a consumer that cannot be waived.

13. Responsibility for claims

If someone brings a claim against us because of your content, the accounts you connect or your breach of these terms, you agree to cover the reasonable losses and costs this causes us, to the extent the law allows. This does not apply to claims caused by our own breach of these terms.

14. General

• Changes to these terms. We may update these terms from time to time. We will change the date at the top and, for significant changes, tell you by email or in the app at least 14 days before they take effect. If you keep using the service after that, the new terms apply. If you do not agree, you can stop using the service and ask us to delete your account.
• Governing law. These terms, and any dispute arising from them or the service, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you are a consumer living outside the United Kingdom, you keep the protection of the mandatory laws of the country where you live.
• Transfer. You may not transfer your rights under these terms without our permission. We may transfer ours as part of a merger, acquisition or sale of the service, provided your rights are not reduced.
• Whole agreement. These terms and the Privacy Policy are the whole agreement between you and us about the service. If any part of them cannot be enforced, the rest still applies. If we do not enforce a right straight away, we can still enforce it later.

15. Contact us

Questions about these terms can be sent to maxwinterleinweber@gmail.com.